Periodically I hear from members that they are having an issue logging into or staying logged into their account. This is almost always related to the Windows Internet Explorer browser and is a "cookies" problem. If you are ever having an issue logging in give the instructions below a try. And of course please do not hesitate to contact us for assistance using the "Contact Us" link at the bottom of each page.
Blessings,
Randy
Administrator
Periodically Microsoft Windows Internet Explorer develops a problem with corrupted 'cookies' and that can affect members being able to log in and/or stay logged in. To reset the cookies on your NCangler.com account follow these directions:
The only time I lose my log in is when I go to the classified section and then back to forums or home page. I use mozilla firefox browser. I always have to log in again when I come back to those pages after I go to the classifieds.
i can't get on the website easy! I have it as one of my favorites, but when i click on it i just get the front page color and the bottom green box to tell me that it is connected just has 1 or 2 lights lite up. I have to ctrl,alt del to get it to stop and get out. can you help me?
For the past 36 hrs or so the site was hanging for me at more or less the same place ... it seemed to be an issue with the Google hooks (analytics in this case), but it didn't lock the browser.
Try Firefox or Google Chrome, you'll have less trouble with almost every site, and you'll also be more secure. Both the EU and the US government have issued directives against using IE due to security issues.
it has been a week since i install firefox, i can get on the website now anytime, it works for me! but I am wondering about spell check?
when a word is wrong there is a red line under it, so where is the button to click on to check it?
Bluemoon - Hover the pointer over the word and click the right mouse button, a list of possible spellings will appear, click the one you want and the misspelled word will be replaced.
Here is an update to the occasional issue with either logging in or staying logged in on NCangler.com. This only seems to happen with Internet Explorer. Try the instructions below from one of our Administrators if you have this problem. If that doesn't help, go back to the first post in this thread and follow the instructions to delete your browser cookies.
Press Ctrl + F5 on your keyboard and at the same time to do a "hard refresh" after you're logged in. Then see if you are logged in afterward. If that does work, then your browser is pulling the web page from "cache" and that is why you are not seeing yourself as being logged in. You can resolve this on your end in Internet Explorer by clicking the "Tools" menu, then selecting "Internet Options", and then clicking the "Settings" button under the "Browsing History" section. In the next pop-up, make sure that "Check for newer versions of stored pages:" is set to "Every time I visit the webpage", then click the "Ok" button to save.
If this helps you please click the "Like" button on this post so we'll know.
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
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